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Who We Are
Good consulting begins long before any framework or roadmap. It begins with the exchange of discovery and understanding. Clients come to me when their way forward feels obscured. When they’re overwhelmed by the chaos of running their business and the pressures pressing in from their team, their market, and themselves.
My work is to help them see the situation as it is, not as anxiety or habit has distorted it.
I don’t trade in formulas or quick fixes. Metrics and KPIs matter, but they’re not the compass.
My guidance takes you beyond these to think with clarity, judge with steadiness, and act from an understanding that is honest and durable. Sometimes that means listening until the real issue emerges. Oftentimes it means asking the questions no one else has asked.
Good consulting begins long before any framework or roadmap. It begins with the exchange of discovery and understanding. Clients come to me when their way forward feels obscured. When they’re overwhelmed by the chaos of running their business and the pressures pressing in from their team, their market, and themselves.
My work is to help them see the situation as it is, not as anxiety or habit has distorted it.
I don’t trade in formulas or quick fixes. Metrics and KPIs matter, but they’re not the compass.
My guidance takes you beyond these to think with clarity, judge with steadiness, and act from an understanding that is honest and durable. Sometimes that means listening until the real issue emerges. Oftentimes it means asking the questions no one else has asked.
Discovery and understanding, then translating the insights into a workable structure, whether a strategy, a roadmap, or a disciplined path forward.
My aim is always the same: progress that endures. Stability, coherence, alignment with what actually matters.
This applies equally to organizations and individuals. Not just for your business but for you.
Success built on clarity and integrity lasts. Success built on reaction burns out quickly. This is the standard I hold myself to, and the work I take seriously.
This is why Scotch & Bonnet Consulting exists.
Erik Richardson
Founder & Principal Consultant
Discovery and understanding, then translating the insights into a workable structure, whether a strategy, a roadmap, or a disciplined path forward.
My aim is always the same: progress that endures. Stability, coherence, alignment with what actually matters.
This applies equally to organizations and individuals. Not just for your business but for you.
Success built on clarity and integrity lasts. Success built on reaction burns out quickly. This is the standard I hold myself to, and the work I take seriously.
This is why Scotch & Bonnet Consulting exists.
Erik Richardson
Founder & Principal Consultant
Most of the fundamental problems in business are not technical.
They arise when pressure, speed, and complexity outpace an organization’s ability to see its situation clearly. Leaders get caught between urgency and uncertainty. Teams become reactive. Priorities fracture. The path forward blurs.
Scotch & Bonnet Consulting exists to achieve lasting clarity where it has been lost or was never fully available.
We help clients understand the true shape of their challenges: what’s essential, what’s noise, and what must change first. From that foundation, we work with them to build strategies and structures that are coherent, resilient, and aligned with their long-term aims.
Our method is straightforward: think carefully, work honestly, act deliberately.
We listen until the real issue becomes visible. We ask the questions that reveal what’s been overlooked. And we translate insight into a clear, workable direction that strengthens both performance and judgment.
The result is progress that lasts. Progress that is measured not only in outcomes, but in the quality of decisions that lead to them.
This is the purpose of S&BC, and the commitment behind every engagement we take on.
Most of the fundamental problems in business are not technical.
They arise when pressure, speed, and complexity outpace an organization’s ability to see its situation clearly. Leaders get caught between urgency and uncertainty. Teams become reactive. Priorities fracture. The path forward blurs.
Scotch & Bonnet Consulting exists to achieve lasting clarity where it has been lost or was never fully available.
We help clients understand the true shape of their challenges: what’s essential, what’s noise, and what must change first. From that foundation, we work with them to build strategies and structures that are coherent, resilient, and aligned with their long-term aims.
Our method is straightforward: think carefully, work honestly, act deliberately.
We listen until the real issue becomes visible. We ask the questions that reveal what’s been overlooked. And we translate insight into a clear, workable direction that strengthens both performance and judgment.
The result is progress that lasts. Progress that is measured not only in outcomes, but in the quality of decisions that lead to them.
This is the purpose of S&BC, and the commitment behind every engagement we take on.
Most of the fundamental problems in business are not technical.
They arise when pressure, speed, and complexity outpace an organization’s ability to see its situation clearly. Leaders get caught between urgency and uncertainty. Teams become reactive. Priorities fracture. The path forward blurs.
Scotch & Bonnet Consulting exists to achieve lasting clarity where it has been lost or was never fully available.
We help clients understand the true shape of their challenges: what’s essential, what’s noise, and what must change first. From that foundation, we work with them to build strategies and structures that are coherent, resilient, and aligned with their long-term aims.
Our method is straightforward: think carefully, work honestly, act deliberately.
We listen until the real issue becomes visible. We ask the questions that reveal what’s been overlooked. And we translate insight into a clear, workable direction that strengthens both performance and judgment.
The result is progress that lasts. Progress that is measured not only in outcomes, but in the quality of decisions that lead to them.
This is the purpose of S&BC, and the commitment behind every engagement we take on.
Where clarity
becomes capability.
What makes us different?
Clarity
with nuance
Complex problems cannot be understood through slogans or dashboards.
We help clients see their situation clearly without erasing nuance and without losing what actually matters.
Complex problems cannot be understood through slogans or dashboards.
We help clients see their situation clearly without erasing nuance and without losing what actually matters.
Integrity
in practice
Our work is grounded in honest evaluation.
We ask the hard questions, surface what others miss, and help clients make decisions that are steady, realistic, and principled.
Our work is grounded in honest evaluation.
We ask the hard questions, surface what others miss, and help clients make decisions that are steady, realistic, and principled.
Insight
that becomes direction
Insight alone isn’t enough.
We translate understanding into clear strategies, structures, and paths forward, so leaders can move decisively with confidence and coherence.
Insight alone isn’t enough.
We translate understanding into clear strategies, structures, and paths forward, so leaders can move decisively with confidence and coherence.
Words From Our Customers
"S&BC helped us build our Customer Success foundation with clarity and intention.
We had an early CS function that was working hard but without a coherent structure. Erik helped us bring order, clarity, and strategy to our decisions.
He helped us distinguish what truly mattered from what was simply noise.
It changed the way our team operated and gave us a foundation we could finally build on with confidence."
Bennett
Senior Director of Customer Success,
B2B SaaS
Words From Our Customers
"S&BC helped us build our Customer Success foundation with clarity and intention.
We had an early CS function that was working hard but without a coherent structure. Erik helped us bring order, clarity, and strategy to our decisions.
He helped us distinguish what truly mattered from what was simply noise.
It changed the way our team operated and gave us a foundation we could finally build on with confidence."
Bennett
Senior Director of Customer Success,
B2B SaaS
Words
From Our Customers
"S&BC helped us build our Customer Success foundation with clarity and intention.
We had an early CS function that was working hard but without a coherent structure. Erik helped us bring order, clarity, and strategy to our decisions.
He helped us distinguish what truly mattered from what was simply noise.
It changed the way our team operated and gave us a foundation we could finally build on with confidence."
Bennett
Senior Director of Customer Success,
B2B SaaS
Our People
Scotch & Bonnet Consulting is built on a simple idea: the right people change the quality of decisions.
We work with clients who value clarity, depth, and thoughtful execution. Our team brings a blend of strategic insight, technical skill, and creative precision, the kind of partnership that helps leaders move from uncertainty to confidence.
At S&B Consulting, we believe great work comes from collaboration: sharing knowledge, challenging assumptions, and bringing discipline to complex problems.
It’s how we build solutions that last.
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